Help and getting started

Most fleets are set up in a few minutes. These are the steps in order. Stuck anywhere? Contact us.

1. Add a vehicle

1. Sign in at app.simplifleetpro.com. On a new account the dashboard has a checklist that takes you to each step.
2. Open Vehicles and add one. A nickname, plate and current odometer reading are enough to start.
3. Already have a list? Use the CSV import on the same page instead of typing each vehicle.

2. Invite a driver

1. Open Company Settings, then Drivers, and add the driver with their email address.
2. Choose Send invite. The driver gets an email with a link to set a password and sign in. If the link expires or is lost, choose Resend invite.
3. Dispatchers, mechanics and other office staff are invited from Company Settings, then Staff.

3. Driver app and GPS

Live location comes only from the driver app on the driver's own phone. There is no hardware to buy. The driver turns sharing on during a shift, and location is collected only while that shift is open and the driver has agreed to it. Without the driver app, a vehicle shows no live position.

Drivers sign in with the invite from step 2. If a driver can't sign in, contact us and we'll help.

4. DVIRs

A DVIR is a driver's pre-trip or post-trip vehicle inspection. Drivers complete them in the driver app. Defects they report show up on your dashboard so someone can turn them into a work order.

5. Free trial and billing

• The trial is 14 days, with no credit card. You get the full product.
• After the trial the account is read-only for 14 days. You can still view and export everything, but you can't add or change records.
• To subscribe, an account owner or admin opens Company Settings, then Billing, and chooses Subscribe now. Full access returns as soon as payment goes through. The price is in the pricing section of the home page.
• If the account isn't subscribed by the end of the read-only period it is locked, and stored data is deleted after a further 90 days. We email the account owner before each step. You can export your data from Billing at any time while the account is open.
• You can cancel from the same Billing page. Questions about an invoice? Contact us.